I have on a number of occasion's called MTN and requested that they STOP sending me their promotional SMS'S. I've called 10 times and STILL I receive their pathetic promo SMS'S. Despite the fact that I've NEVER indicated that I want to receive the soccer score's or be sent any of their promotions, ...
Two of my cell phones were last year. I reported this to MTN on 26 November. As I did not have the Imei number for the one phone I requested that from them. They gave me case number but no one came back to me. I find the contract and invoice from MTN with the Imei number. Again I reported the ...
Called in for assistance and the most friendly and helpful gentleman by the name of Presley Tempies assisted. For a log time I've never been receiving assistance and customer service from my network providers but one can see that MTN prides itself by providing their staff with the best training. ...
Please sort this out ASAP! I will briefly explain what happened. The police statement and queries were sent to MTN numerous times and I will gladly attach all my proof if needed: 15 September '12 cell phone 0834627127 went off line and we thought it was the phone or the sim card which is the same ...
I took out my first MTN contract on the 28 September 2012 with MTN corporate (Firstrand). The phone was faulty and i called MTN to find out where i can send the phone to since the phone was delivered to me? and i was told to take it to any MTN store. I took my phone to MTN morningside/sandton for a ...
Ref report: https:///mtn/complaints/phone-repairs-and-poor-customer-service-1011425 The manager at East Rand Mall MTN has yet to call me back regarding this repair, even though I was promised a call on Friday. It is now Monday and I have had to call the shop myself and use my own airtime only to ...