I have in good faith renewed my contract after i was told i would loose my R2 000 voice airtime. 1 month later I have a R4900 dta account and it its not even month end. Hours on the phone, Hours at MTN offices and sent to and thro i still do not have an answer as why i was not informed why BIS ...
Okay, so as im busy typing this complaint, I am on a call ~ waiting for call centre to answer ~ for 48:00 min... Do you honestly wane tell me there is NO PERSON IN THAT CALL CENTRE THAT CAN ANSWER MY CALL FOR 48 - SORRY - 49MINUTES??? This is such POOR service!!! I will be changing over to one of ...
I purchased a business box package wich included a Galaxy Tab, A samsung Tab and keypad from MTN store in Klerksdorp City Mall. All the paper work and insurance was issued to me and i accepted the insurance and signed all the papers cor both phones at the same time. The Galaxy Tab was then in ...
I was looking to change all my contracts over to MTN but having doubts. I applied for a contract on an Ipad on Saturday, it is now Wednesday and we haven't had any feedback from MTN. Also by phoning the 083 173 number you wait 14 min and then still no answered. If you phone the different MTN stores ...
Hi My name is Nametius Khutsoane & I have top up contracts with MTN. on the 09/01/13, MTN Insurance sent a courier company to come collect my BB9780 phone after I complained about it not working properly & to-date I don't have the phone back. Herbet told me that I need to pay them to fix my ...
My phone was in December. I did all the necessary buy having my sim blocked that night. at that point they made me aware of a data charge of roughly R4200-- on my account. They also told me it would be reversed. Your call centre service is pathetic as i had to call twice and hold for 30min. Once i ...