We live in the heart of Sandton, Parkmore to be precise. We have had ongoing issues with poor signal both on cel phone and 3 G coverage. When we call 808 to report we can hardly hear the operator. I have called 3 times for assistance, I have received a ref number and I have been told that the ...
I have no officially had it with MTN and especially the Nicolway branch. My pathetic Blackberry has bombed out after only a year and a half and due to stock not being available at Cell C i am forced to stay on this dreaded network. All I want is an early upgrade due to the fact that the ...
MTN debited an amount of R 984.79 from my bank account on 21-01-2013. Upon calling (808) the call centre to establish what the reason was for the high bill they could not assist and referred me to 1555. After I contacted 1555 they informed me that they cannot assist and that I should contact 809. ...
I HAVE BEEN CHARGED FOR THINGS I WAS TOLD BY MTN I WONT BE. THEY CANNOT MATCH CELLC PRICING AND REFUSE TO LOOK AT IT. THEIR CALL CENTER PEOPLE TO YOU AND CHANGE THEIR STORIES CONSTANTLY. ITS LIKE DEALING WITH LYING CHILDREN WHO HAVE JOBS BUT CANT ANSWER YOUR QUESTIONS PROPERLY. IM REALLY DISGUSTED ...
I misplaced a copy of the contract that I entered into with MTN Direct when I bought my 2 Blackberry phones. As a result, I cannot book in my phones for repair. The concerned shop floor attendants have been turning me away each time I approach them. Out of desperation, I contacted MTN Direct to ...
I logged an issue on Hellopeter about MTN about 3 weeks ago, and got a standard message to say I must log a call (which I already think it terrible service)! I logged the call (0050821), and they promised a response withing 96 working hours, this has passed, and still no response. In the mean time, ...