I have a problem in that I get spammed from MTN, from a nr 43911. I complained, and was twice told it is not MTN's problem, it is my problem, and I must sort it out. The last response I got from a Veronica was --- Unfortunately you are liable for this service as the registration thereof is ...
I reported a complain last year about MTN double charging me for my conract sim swap. One of their representative call she said she was going to take look at my complain. Until now I have not been refunded my money. ...
I have been a client of MTN for the past 14 months with 10 months left on my contract. Part of this deal was a Samsung Galaxy S2. I have happily been paying my R429 account for the past 14 months until now. I receive an invoice for packet data calls (internet usage) of R3, 549.48. Once recovering ...
I went into the MTN branch at the Oakfields pick n pay last week monday the 18th Feb to apply for a contract. Its is not the 27th of Feb and i still dont have a phone. I am so frustrated!!! Why in the world should a contract take so long to approve for goodness sake!! Never mind the people who work ...
I was told my contract expires in Jan this year when I renewed my contract in 2011. I then enquired in Jan and I was informed that my contract actually expires in May. I asked if my premium would go down and I was informed that no changes would be effected until I personally call in on the 6th of ...
I have a contract with MTN and I happened to have changed my banking details, my contract was suppose to end August, FNB tried to contact them to swap the banking details and they refused. I contacted their customer care and was told they cannot pick up my account number. I use the number that is ...