I've taken my phone in the first time because the update froze at 8%. Then they gave me a "new" phone. Then I waited 4 weeks for that. Then after a while the "new" phone began giving me problems as is didn't want to scroll. So I gave it in again and again they gave me a ...
I have been monitoring my husbands cell phone debit orders and the bill and noticed him being charged for an item called content charge, which we both had no clue about. I called the call centre and was advised it was for Oprah telecoms, we have no idea who this is and what this is for and its ...
REQ:950609 / REQ:1140205 REQ:1111683- REQ:1116231- REQ;1130042 #5619090 On 23 July 2013 I complained to [Email Removed] about the non-allocation of free points that can be converted to free airtime as promised through MTN's SMS service. > Followed up at least 8 times to [Email Removed] [Email ...
Sat morning 12pm I went to MTN shop at Howard Centre, Pinelands, Cape Town, The quesue was literally out the door! There was one staff member at the till and the only other staff member was sitting eating her sandwich and drinking tea, al the while looking at the long queue!! What ever happened to ...
Hi I've been with MTN for about 10 years now. During 2011 and the beginning of 2012, airtime of mine would just vanish. I could lose up to R100 in a day. MTN sent me to a specialist to see if maybe my cellular data was downloading in the background. This was not the case. So MTN concluded that they ...
I tried calling your call centre and I must have been holding for probably half an hour before I finally just put the phone down. This is utter disgust - you people don't know the meaning of service. The purpose of my call was to find out what we now have to dial to recharge pay as you go ...