Upon chatting to your Customer Service centre, I was told that with my Talk100 package (wherein I receive 150mb data, and R100 airtime), that once my data is finished, I am then billed 'out of rate' for data. This was NOT told to me when I took out the contract (March 2012), but was rather told ...
I went into the MTN store in Clearwater Mall Roodepoort and wanted a sim card for my iPad device, while there there consultant a very helpful gentleman told myself and the missus about the deal on a Samsung tablet, we listened and then done the application. Two days later, I was called the line was ...
I have now monitored my MTN account for 3 weeks. Everytime I buy R30 airtime, I make 1 phone call or send 1 sms, the following day, my airtime is gone. I thought I was imagining it. But alas, It happened with a R60 entry, as well, so I changed my entries to smaller denominations and bought data ...
We have a monthly debit order with MTN. Every two months MTN cuts us off but there debit order has not gone off our account with sufficient funds in the account. We then transfer the amount and go into the branch to be connected again. Then it takes them 3 days to connect the phone but the error is ...
It's been almost a month of your empty promises (initial query 09/02/2013). Have you even done anything? Do I need to put in another complaint to Hellopeter? I've even sent an email to [Email Removed] and still nothing. If I'm late with a payment, even by just a minute, you cut me off and want to ...
I purchased a Blackberry bold. 3 weeks later the phone switches off intermittently. I handed the phone in, and a quote came back for R2070.00. Quote: "Good day Kindly note that we have received a Quote of R2070.00 for the repairs of your device as the damage to the charger point voids the ...