Hi, Quite impressed with the efficiency of MTN Direct. Went to a branch that was out of stock and they said it would take 7-10 days. Then called MTN Direct, and was impressed that everything could be done over the phone. Contract approved in less than 24 hours. And delivery in good time (slightly ...
I had a Blackberry Torch with Mtn on an Mtn 200 contract. About 4 months before I was due for an upgrade the App world icon disappeared off the phone. I couldn't do any updates no matter what. I thought that I would wait until I upgraded before I would send it in for a software update. Now Mtn ...
To whom it may concern: In December my husband & I went to our local MTN store to confirm when our contracts expire. We were informed that we should come back on the 2 of January to do so. When my husband (contracts on his name) went in January they said that they were off line. He went back ...
I am quite sure that I am not the only person whom you are mishandling on a monthly basis, however I am now fed-up by what seems to be a lacks proper IT policies & processes at MTN. I have a signed contract with you & I have always kept my side of the deal, which is to always ensuring that ...
We always make time to complain about bad service but never commend deserving people when they get Customer Service right. I would like to commend the MTN Kenilworth Store and MTN in general. I have been to the store to return a faulty blackberry and my Samsung phone went in for repairs and both ...
Good day South Africa, I have been with MTN for 3 years and they change how they do business but do not notify me, month end comes I dial *141*11#, activate blackberry (Not avalilable on bb10) confused, I dial 1 anyway thinking, maybe there is just some error, I get this error message (suplementary ...