Firstly I have to mention that I have had an mtn celll phone account for 16 years now, so I am not a new customer? Having said that, every customer is important but where is the payback for loyalty to a brand? In January I purchased a wireless modem and signed a 2 yr contract for a 3gig uncapped ...
Ek het aansoek gedoen vir 'n kontrak by bogenoemde tak van MTN op Vrydag die 1ste Maart 2013. Nadat ek 'n halfuur of meer gewag het, is ek gevra om later eers weer terug te kom aangesien hulle "system" stadig was. Toe ek weer terugkeer is die nodige dokumentasie per hand gedoen, aangesien ...
Since when is it okay for a call centre agent to cut off a client? If you don't understand what im asking you, then be quiet and let me explain. I am your client, not your friend. Yes I raised my voice to incompetence. But if you are going to tell me the same thing 50 times I will get upset. The ...
The credited amount on my account is incorrect i.e. R4227.85. If you have to remove the data charge on the account and recalculate the total then the amount comes to R646.65. So if you subtract that from the total which was R6874.14 6874.14 -646.65 6227.49 R6227.49, this should be the amount I am ...
HI Simone, I hope it is clear to you that I am getting a raw deal here. I must apparently be very thankful that you are not charging me early termination fees for a contract I never wanted, a phone number I couldn't use. If you applied for a contract, and the number just never came through. How ...
Still awaiting a reply to my query logged on 27/02/2013 ref number: REQ:1820934 Please note that I urgently need to book in another phone with MTN (just took the contract out at the beginning of the year and the phone is giving problems, I cannot take this phone in until I know the outcome of this ...