On the 14th of February my daughter bought an internet bundle and was not sure how to load it. She phoned the call centre and asked for assistance. The lady helped her but unfortunately between the two of them they chose the wrong option. I called and tried to get the problem resolved i spoke to a ...
I purchased and signed my contract for an HP laptop which came with free Beat Headphones on Friday the 8th March from the MTN store in Walker Drive. When I got home, I found out that the headphones were faulty. On Thursday the 14th March I returned to the Walker Drive store with the full package, ...
I have just taken out a 2 Gig contract with Mtn and the line speed is shocking. For the last two days I have been receiving an average of 7.6kbps!! this is just unacceptable! If this continues I will be cancelling my contract and going back to vodacom. ...
I have been a MTN customer over many years and have never experience such shocking attitude and incompetence. I booked in my 3G device for service on 16 Feb and received an sms that the device was ready for collection. The guy that helped, Cedric, was helpful but he could not find my info on the ...
I have requested a month a go from the consultant at Westgate about the process of opening up a vpnapn line from an uncapped contract with MTN. So this morning I go to the Westgate (next to clicks) branch following up and wanting to hear about feedback regarding this and also finding out about an ...
I have taken out a contract for a Blackberry Curve 9320 Smartphone that was advertised for R259.00 in the February 2013 brochure (p12). It includes BIS (before the change in BIS on 1st of MArch 2013). Two days after my husband have signed the contract I phoned to ask if the contract has been ...