I have been in contact with MTN numerous times for a copy of a itemised billing statement to be mailed to me for the month of February 2013. I have phoned and i have e-mailed them a copy of my id and a form i completed requesting the itemised bill. i have been promised via email and telephonically ...
On 27 February I lodge a complaint about bad reception in a metropolitan area where I conduct my business using MTN as my telecommunication supplier. The only thing a received to date was a reference number 0051501. I even tried to follow up the reference number, but the only response is they will ...
I have been using MTN services since 2007. I am really disappointed with the quality of service that I am receiving recently. I bought USB modem last year. The signal at the time was working properly and I was able to connect to the Internet. Towards the end of the year the quality of the signal ...
Ordered the pebble blue S3 -> Specifically repeated it to the MTN sales rep -> They sent white s3 -> I phoned them -> They said what does it matter -> I am the client. I had to drive to Sandton to take it back. I had to go out of my way to return it. They "cancelled" the ...
I'm a new MTN contract customer that had to wait a week to receive my new phone, after going to the store 4 days in a row to sign papers. When I got it, not only did Albertino not know how to use the phone, he stuck the small sim chip in instead of the whole thing and got it stuck. When banging ...
I tried to open an account at Irene Village mall. I filled in all the forms, after 5 days I still did not receive my sim card and I cancelled the contract it is now 3 months later and I still get billed for data i do not get every month. They are not helpful, and cannot sort out a simple problem ...