Firstly you cannot get hold of this store telephonically. 25 tries later from Saturday to Monday i failed. i dare anyone reading this to try. the number is 0838696670. they apparently don't have a land line. i called the 173 customer service number and even they failed. they gave another number ...
Jennifer is the 1st consultant who actually kept her promise. Thanks Jennifer you can contact me any time should you need a job in a proper call centre environment. As from my side I will be switching service providers - this is pathetic service! To think that I had to wait 17 days... ...
I HAVE WRITTEN SEVERAL LETTERS TO MTN EXPLAINING MY PROBLEM AND THAT I DID NOT RECALL SUBSCRIBING TO THE SITE. THE CUSTOMER SERVICE WAS VERRY BAD. IM NOT HAPPY AT THE WAY THEY HANDLED MY PROBLEM AND UP TO DATE NO EXPLANATION HAS BEEN GIVEN. I EXPECT A WRITTEN EXPLANATION ON WHY DID THEY BILLED MY ...
Last week Monday I went to my nearest MTN store to open another contract (This is my second one which I am opening for my mom as a gift) I applied on the Monday for an Iphone 5 but was told they did not have stock (This was fine however I needed one quite urgently as my mom was coming down soon) I ...
This is now over 5 months I have been trying to get my contract sorted out. Even the office of the group executive cannot sort it out. Humbulani Nedane is busy now with it for 3 months and still nothing sorted out. They cannot even get my contract from the Edenvale branch. How am I to get a copy of ...
I have been a client of these pigs for over 10 years and have never missed a payment. Last month I never received a statement and paid the same as the previous month. Apparently this was a few rand short - instead of sending me a message to pay the additional amount, these beauts cut my phone off. ...