I am on the BIS service for over 8 months and have never been charged for any downloads or data however, this months unbilled balance is nearly 3 times my normal bill. On further investigation I have found that MTN has changed their BIS policy (from the first of March) with no communication to ...
I have 2 Contracts with MTN, a phone and tab, the tab was, so i only have a phone and paying for a data sim. So i decided to get a 3rd contact and i see MTN have thier amazing data special deal, With jaw dropping specials! I placed an order and contact was aproved, However! MTN dont have any stock ...
Only one report per day? One should be able to submit reports daily based on feedback, or, potential feedback for that matter. My application for an add sim (YES, I AM AM EXISTING CUSTOMER!) was done on Wednesday the 13th of March 2013. Sure, I understand 24 to 48 hours. No problem. What really ...
After payment of my oustanding balance on 28 Feb 2013 a week later my service was suspended because of an apparrent areas amount. I called the service centre and after trying to explain for about 30 minutes the operator said I wil have to talk to her supervisor but he was not available and he will ...
I've spent in excess of 6 hours in MTN shops trying to close my MTN Contact. Its more than a year after the earliest date to close it and I'm being given a run-around constantly. First I was told to return with a company letterhead stating my intention to close the account. After doing that, I was ...
I upgraded from a Blackberry to a Samsung galaxy S3 in January. The billing for January and February was fine and as expected. This month I received my bill and now I am being charged for Blackberry BIS again. I don't even have or use a blackberyy anymore. When I phoned the call center I was told ...