I have been trying to get hold of your call centre the entire day. The voice prompt says hold on for a consultant but the line goes dead and after holding on for minutes, the call gets dropped. I need to change my details to my married name! This is very urgent as I need to get my phone ...
I am about to open a case against MTN.. Last week I received a debit off my personal account of R180. I followed this up with my bank and they informed me that this debit was authorised by MTN. I phoned MTN last week and they informed me that MR NEW ACCOUNT had taken out a contract in his name ...
I Bought a blackberry 9300 and 4 Months down the line the scroller did not want to work. Took my phone back to Edgars they sent it away to MTN a week later They send me a refurbished Phone. I took the phone Had it for about three days And it did not want to connect to the internet the scroller got ...
I upgraded my handset on 14th February 2013 and on 21st February 2013 going through the handset Samsung Galaxy Note 11 to discover that there are over 500 photo's in the gallery Nov -Dec 2012, I approached the store and received very poor service there they deny the fact that it is used handset and ...
I'm absolutely disgusted with the service i have received from Mtn. I purchased a laptop from them the 5th Feb.2013, The laptop just stopped working and charging. I called Mtn and they promised the laptop will be collected from me on the 11th March.2013 I AM STILL WAITING!!! i have spoken to Carl ...
Firstly you normally debit my account on the 2nd regardless of the fact that i made it the 1st of each month... anyway when I realized on the 4th of March that you had not yet debited my account, I made an EFT payment of R250 on the 5th. Then on the 7th at 09:39am I called in to confirm if it was ...