Have been waiting for a reply to the upgrade I did on the 3 March 2013 at the MTN Garden route mall in George. It has been 23 days with no help or feedback to my upgrade, The MTN store does not answer there phones nor the manager or the customer line. Called them 114 times on Saturday 23rd with no ...
I took my cellphone back to the branch 3 times - to complain about software problems - each time they "corrected" settings - and each time I had to return. 3 - 4 weeks ago I had to take the cellphone in again - it just went dead - couldnt switch it on - they said it is a software problem ...
I am sick and tired of MTN and their stories. Last month (26 Feb 2013) I received an account that reflected an amount I was not aware of nor knew anything about. I had to unsubscribe to something I NEVER!!! subscribed to. I paid it with regret and was assured it will not happen again and next month ...
It's me again! When am I getting a cancellation letter not to mention my refund that was confirmed by Taryn Davidson? To make things worse you debited my account with R210, 40 last night and according to you my contract was cancelled on 15/02/13. You really need to start showing some customer ...
I have put complaint after complaint on Hellopeter about the same thing: mtn giving me a bill which doesn't make sense. How in 8 hours of internet usage, mostly of which was on my cell phone connected to the wifi, did I use up almost 5 gig's of data??? I have been told they understand my ...
I live in Groenkol Middelburg Mpumalanga, in the middle of town and am so frustrated by the poor 3G reception on my Modem Sim. I pay for a 3G service but more often than not I only have GPRS signal which is useless! I cannot do any work online and have to go and sit outside to get a proper signal ...