Hi MTN, I recently lost my cell phone and need to put in my insurance claim. In order for me to do this I need a case number from the SAPS. I have tried to call their helpline 808 and I enter the number I need to block then it says they are having a network failure and the call drops. The SAPS said ...
I have been a happy customer for several months now but the last 2 months i have poor internet service. Once the 3gig soft cap is fully utilized the customer is supposedly throttled to a speed of 256kb/s however upon query with mtn technical assistance this is not guaranteed (not mentioned at time ...
March 26, 2013. Still no invoice from mtn! I demand my February and March invoices. Otherwise i have the right to reverse all debits orders from my account. Since MTN cannot provide me with proof of payment. Someone from mtn better contact me on 0825106268 to explain this absurd behavior. ...
Data was not automatically loaded to mine and my mother's account when we both upgraded. I had to call in to get my mom's data sorted which should have happened at upgrade. Ref: 97704924 - The charges were reveresed but still do not have confirmation that it will be laoded automatically each month. ...
I went into MTN Northgate Service Centre in December to cancel my contract and filled in some forms and told it would be cancelled and turned into a pay as you go. i went back beginning of January and it was not cancelled. They said that the forms could not be found and in the meantime the contract ...
I have previously logged a complaint and did get a respons from MTN Mt. Edgecombe, the lady responded by saying that she will try to get to the bottom of my dilemma, after having not heard fom her for over a month yet again I took the initiative and called the number she had given me to correspond ...