Sent my phone a week ago in for repairs, but didn't have my proof of purchase (contract phone). Received sms for quote for out of Warranty repair. Phoned them to enquire why it is done out of warranty, and they said because of no proof of purchase. I phoned MTN Direct to ask for a copy of the proof ...
Sony Xperia Tablet S not available, however advertised on front cover of brochure. Contacted Corporate sales and was advised that there is no stock, and I need to call back the net day, to confirm if they have stock. Asked if they could order stock, and sounded like a FOREIGN OBJECT to them. I have ...
My husband bought me a new phone in december from a mtn shop in kempton park. We were told that the 073 nr has ended and the new range of nr start with 060. I have been battling with phoning mtn call centres since January as well as going to their shops kempton and boksburg. The nr cant be phone ...
MTN deducted R24.00 from my account and on the 26.02.2013 and I was told that I downloaded something and Phinda who investigated the case and said there was no download. Aganin on the 26.03.2013 an amount an amount of R23.00 and Tumi said there might be an update. I am tired of being ripped of by ...
I have a blackberry 9360 on contract and the last two days my network coverage switches from GPRS to EDGE and vice versa. I contacted MTN customer care on 808 (their usual number 173 does not work) and they put me through to a lady by the name of Akhona who helped me (was very polite and helpful) ...
I'm not able to use the mtn active service at all. When I log on, it says "processing": whereafter is just go back to the same login screen. I've tried different internet connections, even my bb internet service on MTN does the same. Your call centre adviced me that resetting my password ...