I've been struggling to connect on the internet again since MTN 3G network went down before the 1st of April in Jeffreys Bay - Ou Dorp region. This is no April Fool's joke. I can't connect with my Modem or Cellphone, only connection which I can use is EDGE which is useless. I've called the call ...
We went to Cresta store in Sept 2012 to transfer cell phone number 0786252496 into my mothers name and to cancel my contract Lesego advised us that: My mom should bring FICA doc's incl her 3 months bank statement anyway she upgraded my mom and advised her that she will sign a contract when she ...
I am very disappointed with the mtn customer service department. I as a customer should not be calling u to find out about a problem with your system. I understand that mistakes happen as computers and phones are not 100percent reliable however not informing your customers about problems is not a ...
I was advised by MTN to contact my nearest branch with regards to the repair of my BLACKBERRY TORCH. I had visited the store on the 19th January 2013 and completed all the relevant documents with details they reuired from me to enable them to send my cell phone to MTN INSURANCE. After a SIX week ...
Here we are again. FIRSTLY, do not try to explain fair usage & throttling, i am well aware of the concepts and your policies. NOW, the Internet accessibility on my side is extremely poor. I have done tests and according to a continuous ping almost every 5th data packet is dropped. According to ...
I have been a prepaid customer of MTN's for several years now. I have also subscribed to their BIS service for a while. If the trend is to migrate from uncapped to capped I don't have a problem. What's frustrating is MTN's poor communication of what it means for the customer. How we are supposed to ...