Last week I wrote about my billing troubles with MTN on my new contract REQ:1941351 and I was told that "According to our records a credit has been passed for the BIS service fees".. I was also told that the debit that came off at the ed of Feb was for the 20-01-2013 since my account runs ...
There have been several times where I am trying to contact them to no avail and have to physically go into the store to ask the questions. Today in particular I am trying to call both Pavilion on 083 869 8101 and Musgrave on 083 869 8071 and they are simply not answering, why have a number if you ...
I have been struggeling with my MTN coverage for 6-8 months. I have logged numourous cases with MTN, without any resolution or feedback. i have spoken to coverage, customer services and retentions, no one wants to help. I keep on loosing 3g, then handset goes to sos and gsm. i have changed ...
Upgraded from BB to Galaxy S111 in Jan. Was paying a total of R900.00 monthly... March and April bills are both over R2, 000.00 due to data usage. Tried to buy recurring data for phone and told I can buy the product and will be charged, but won't necessarily get the data as I already have data ...
Its been almost two weeks that I've been waiting for my application to be processed. On saturday the 23 of march I went to mtn thabazimbi to apply for a uncapped lite internet dongle. After numerous visits to their shop they only had excuses. They emailed the contract to me last thursday, because ...
Hi I upgraded my blackberry contract through mtn direct to a new samsung galaxy s3 mini. They said the BIS would stop automatically, but I was billed again this month. I called mtn customer service, the lady cancelled the BIS of R59 and made a note on the system that MTN should credit me the R59. ...