On 6 March we sent a request to get our Business phone reconnected along with Id letterhead etc as per e-mail ref #6323314, due to Mtn incorrect billing we paid the amounts due as per Mtn, which were incorrect and we were cut off because of this. We made arrangements (above request) to get ...
Please, can I get feedback from someone give me feedback, even if it is to tell me MTN doesn't want to help me. I have been waiting 5 weeks for MTN to give me feedback on whether they are willing to give me a signal enhancer, since almost every call that I make or take gets dropped. MTN said it ...
First of all i open a contract with mtn. i had the 1st cell phone for 4 days i sent it back because there were problems with it. i waited 2 weeks they gave me a new one. after 2 weeks i sent the 2nd (new) phone back. it's been 3 weeks now. they haven't even fixed it. so i am probably going to wait ...
After 6 months of paying R199 per month for the 24 month contract it was increased to R 209 - When i called to query the agents say that its for the 10mb that were free during the first 6 months. No one told us that once the 6 months were up that the contact would automatically increase - added to ...
I have a contract that is on Mtn network, from the time I have rica it to date, I have not been able to dial from that phone. I have made many calls to your call centre but still not able to make calls. Please get back to me and assist. I do not see any use of having a contract phone with airtime ...
A few months ago I upgraded my mtn contact by calling mtn direct. I delt with Nadine from their call centre and I settled on the 16 gig Samsung galaxy tab 7 inch. I enquired about spec especially storage and cpu because I needed it to serve my purpose. I received my handset which to my surprise was ...