I laid a complaint earlier on last week about the shocking experience I've had with MTN over the past 4 weeks. I handed my phone in at the store on 13 March, for repairs and since then it has been one mishap after another. Initially, the phone had apparently mistakenly been delivered to ...
Really poor mtn. Was over the moon last night when my mtn package arrived. Only to find out a few hours later that is should be activated by myself. Got the box with NO instructions whatsoever. Calling out all my money to find out how and what to do with mtn. About 17 dropped lines later I ...
I subscribed to MTN Whereru, for personal reasons. For almost a year now I have trying to get MTN to respond that the system does not work. below is a copy from the log showing that in 30 seconds my daughter was in 3 very different places. NOTE THE TIMES VERSUS THE LOCATIONS... and the accuracy!!! ...
About a month ago I received a call from SummerMobile informing me that I am due for an upgrade on both my phones (needless to say 2 phones on one contract and received same day about 4 years ago) I requested 2 of the same phones but was told that they would have to order the phones and wait until ...
My father passed away June 2012 and his contract was valid until 4 December 2012. We completed forms on the 17th of december 2012 and handed all relevant documents eg. death certificate, to the MTN branch at cape gate mall. The lady advised us that she faxed the forms away and the account will be ...
I have been trying unsuccessfully to get help from MTN since the beginning of March 2013 with a request for early termination on a contract for MTN 3 Internet modems due to bad signal reception in my area which renders these modems useless. Despite numerous calls, promises and reference numbers I ...