I phoned the MTN call centre a number of times to question my phones billing. Was first told I will be phoned with feedback, did not happen. Then told they don't phone back with feedback, I must phone after 48hours if I did not receive feedback. Was told first call was locked to wrong department. ...
I went into the Canal Walk store on the 04/03/2013 to do an upgrade, on the 29/03/2013, my partner realized his handset volume button is faulty as it keeps putting his handset onto silent. I went into the store on the 31/03/2013 to request the device to be taken back and replaced with a new device ...
I went to the MTN store in Kenilworth to purchase a contract for a laptop, already having had a cellphone contract with the supplier. I was informed by the lady that I needed 2 forms of identification, which I did not have as I only had a passport. I found this strange since I already had an active ...
November 2012, 1 of my contracts was upgraded, at the end of February, I upgraded my second contract. A month later with the Suspended contract, I find out that the February had not been upgraded and in fact the November Contract had actually been DOWNGRADED RATHER THAN UPGRADED. After numerous ...
I have sent my Blackberry 9360 in for repairs and after the fifth time, the problem is worse than ever. They keep telling me there is nothing they can do just send it in for repairs and i have twice been to the actual repair centre and even there the problem was not fixed. MTN does not help they ...
I phoned MTN Parkview yesterday for an upgrade on my contact, explaining that I was looking at the IPhone5. She advised me about the 16gb MTN anytime 200 deal. I asked her about the cost of additional data and she said that I could have bolt on data at R99 for 2gb, and that after the upgrade I ...