MTN's New Blackberry plan is a complete rip off. I was on MTN contract for a while and went on to pre paid because their contract call rates are too high at almost R3.00 per minute! They cut off the BIS system (*141*11#) and I did not even get the notification about this! I called the call centre ...
BOOKED IN MY CELL ON THE 19 MARCH 2013, CONTACTED THE TECHNICAL CENTRE ON THE 05 APRIL 2013 WAS TOLD THAT THEY WILL ONLY BE ABLE TO CHECK ON MONDAY 8 APRIL IF THERE IS BATTERIES IN STOCK, ITS CAUSING ME INCONVIENCE NOT HAVING A CELL . IF TIME FRAME IS GIVEN TO A CLIENT THEN IT NEEDS TO BE MET OR ...
Hi there, I was called this morning twice from one of your call center Representative, and she was asking me for my personal details such as ID number, bank account, address... etc I refused to give her any details, but now you have to tell me how can you let someone asking for such a private ...
I need to put in an insurance claim and there is no answer. I've been listening to the recorded voice for over 1 hour. I then called the head office reception, who put me through to a gentleman who just transferred me back to the line which now I have been holding for 20 minutes. I am without a ...
I am TopUP customer, I was quering about my airtime that kept on disappearing everytime I recharged, and also my 200 free minutes that disappeared while in some instances i was in a remote area with no celllphone coverage. All I can say is it is very unprofessional when the employees don't even ...
That my account is switched, I have sent the letter over and over again. I want it switched NOT cancelled, I have asked time and time again that someone confirm that this has been done so I suppose that when I next see the bill it wont be done and that it will be monstrous. WHERE THE IS THE SERVICE ...