There has been a problem with the 3G/Data coverage for the past year in my area and now the 3G coverage is about non-existent. If a 3G signal is displayed it does not mean that you will get 3G. When doing a speed test one will get a reading of -0.15 Meg down and 0.2 Meg upload speed. 95% of the ...
I am terribly disappointed in MTN for changing its BIS. Ive been a happy customer for several years, but since the new 200MB introduction, i find myself shopping around for another network. The 200MB was not advertised properly by MTN and left a lot of faithful customers in the dark, especially my ...
This is the fourth time I have written in complaint of the lack of 3G and HSDPA coverage in my area. I have been told that apparently a mast near the blue valley mall is under repair however I have been experiencing this issue for 4 months now. I run a Vodacom 3g tablet from my house and sit on ...
I lost my cell phone and I called MTN to try and get my number back. They asked me the security questions with turned out to be all wrong according to them. They asked me when last I loaded airtime, what phone I was using, When I lost it and the last 3 numbers dialled or frequantly dialled numbers. ...
I sent my phone to MTN N1 City on the 31/01/2013 for repairs. Up to today the phone has not been returned. None of the Managers has returned to me to clearify what is happening except when I phone the store myself & hear the story from CSR. Apparently the phone was sent to rrepair center in ...
I am actually appalled at how MTN is ripping off its consumers with their new "BIS - Data Plans". I never thought that after 10 years with the service provider, that I would have to consider moving to the other service providers (Voda, 8ta, Cell C). MTN's lack of concern for it's ...