Good Morning, I would like to complain about the Insurance Call Centre, it took 35 minutes for them to answer the call!!! I had a 2 minute question but wasted 35 minutes of my time waiting for them. AND when i told them i was not impressed he said they have high call volumes and i was put through ...
On account of the BIS services limiting subscribers to 200mb data cap... once this has finished we still get charged on airtime usage for the internet meaning the BIS absolute plan does not cover BBM, email, texting, or even browsing social networking. with a blackberry smart phone data charges ...
After I got a MTN contract I received a bill of over R3000 rand for data I apparently used, I have spoekn to MTN customer service about this and tey could not supply men with evodence of the amount of data used. Got the uncapped package from them, they NEVEr expliande that the data speed would be ...
Hi there. I have been in contact with MTN regarding my previous claim of R180. This amount was debited off my account and was at MTN's expense. I informed MTN about the debit and they assured me the amount came from a FNB ATM. I contacted FNB and after 2 hours on the phone they found that MTN was ...
I am on contract with mtn and recently have been experiencing problems with my airtime. it keeps on disappearing and i don't even understand how. i only noticed this this past weekend and on 3/04/2013 in the morning called the service provider for assistance. Maud the lady in accounts that i spoke ...
Good day, I m very disgusted at Mtn for the way they "legally" ripp-off loyal customers. I just ended a 24 month contract only to learn that my sim card also gets deactivated. This they haven t informed me about when i signed two years ago. I was under the impression that once your ...