Good day I logged a complaint 5 days ago, requesting my number to be unsubscribed from mtn play. Wenzile Masina responded and confirmed that same has been cancelled - which is not true. I am still receiving sms' and being billed for this, even though confirmation has been received. This is ...
My wife bought the 24 hour data bundle. She received this message: "Y'ello. You have purchased 24Hour data bundle using 1700 Loyalty Points. Your available Points balance is 1571 points." She proceeded to download a lot of data. THE NEXT DAY she received this message from MTN: ...
Hi I am a MTN customer going on 20 years now but they are playing game with the customers, i have a 24 months BIS contract with my phone which means free internet usage, bbm and emails for a fee, now since 1 March 2013 they have decided that BIS no longer works for them so now the contracts don't ...
Search Leansubmit09 4 original comment. Usual MTN response "Thank u 4 bringing this... blah blah rubbish" from Somayya - STILL WAITING" WORSE STILL: Formal complaint logged with management via email correspondence on 24.03.2013 to Eldon Bampton & to Jacques Mans on 29.03.2013. ...
I am a client of Autopage, I have a Blackberry with BIS and a top up 100, I always have a few hundred rand credit, on 28 March I happen to check my balance and notice I have R29 left, the next morning it is R18, as it is a public holiday I cannot get hold of Autopage, on the 30th I visit the ...
MTN promised that in the first 3 months of the blackberry absolute service, they will give an extra 200mb to users that finishes their initial 200mb allocated. Now they say they will only give the extra 200mb to users who have been excessive users in the past. In other words, if you abused BIS ...