How does one get out of an MTN contract. I have had enough stress, from unexplainable billing to e-mail inconveniencies (now they've suddenly changes our e-mail addresses from @mtnloaded to @mymtnmail and ever since no e-mails have been coming in - at least from my end) The service where I stay ...
Besides incredibly bad service and attitude at the Franchise Stores I still switched my Data contract from Vodacom to MTN. I have had a 500 Mb data contract for a number of years and never had to pay in for exceeding the limit. I have been with MTN for 1 1/2 months on a 2 Gig Data contract with a ...
My name Onica Mid February this year 2013 a colleague of mine refered me to Joshua, after ive been expeiencing billing issues with Mtn dating back to August/ september last year. This had resulted in my contract line always being cut off due to billing errors.i sent Joshua an email, and he called ...
In January this year I converted my contract with MTN to prepaid. I paid all the penalty fees. I was assured that there would be no further debit orders from my account. I have now reviewed my bank statements for February, over a month after cancelling the contract, and MTN have taken a R305 debit ...
Good day Your reply dated 26 March 2013 has reference (REQ:1946289). I'm still waiting for someone from your coverage department to attend to my request. Veronica, you've promised that this matter has been escalated to their management. Well I'm sad to say that I'm still waiting for a response and ...
I have just experienced a very embarrassing moment where I ran out of airtime. When I phoned the customer care line, I was informed that I am being billed for data (downloading). This was new to me because I have never been billed for data because I'm on a blackberry top up contract where ...