Cell number Transfer request was submitted shortly after doing an upgrade on my account. I was told it will take 14 days to process. We are now in the 9th month of this process and they managed to mess it up so badly that my details and the person's details (who is using the number now) is mixed ...
Hi, I have 2 cell phone contracts with MTN. This morning I phoned the MTN call centre to make payment arrangements and to find out what my outstanding amount was to pay as they sent me a statement and an sms but the amounts were different. The gentleman (who assisted me was very arrogant and rude) ...
I've been with MTN, for about 12years now, today will be my last, they are not clear about their packages or even subscriptions, i am on prepaid but they always take money without me even subscribing to something, my airtime just randomly decreases, without me even calling or smsing or even being ...
ITS 2 WEEKS AND MY PHONE HAS NOT BE UN-BLACKLISTED. THIS IS UNACCEPTABLE! I have been calling everyday and I get the same excuse/same feedback. It has been escalated and I should keep the phone off. I have never experienced such pathetic service from a service provider. I want this sorted out ...
The 200mb plan is by far the worst initiative by mtn, it lasts no more than a week.why go and change from b.i.s to b.a.p, money making i guess (there response is that people abuse this option). After many years with mtn i will now be changing to another provider. By the way your automated answering ...
I have for two days now received calls from MTN about a offers for new phones/services, I am a Vodacom customer?? The calls come from a 27 32 586 3581. I told them yesterday I was not interested. TODAY the phone me on the stroke of 8am twice. I was busy so I just let it ring TWICE. The next thing ...