I upgraded my contract early March and received my new device 10 days later. My device did not work to my satisfaction and I contacted the corporate call centre (as I am a corporate client). They arranged for the courier to collect my device which was just over two weeks ago. In those two weeks I ...
31 March 2013 I went to the MTN store at Cresta Shopping Centre to upgrade my existing contract. They didn't have stock of the handset I wanted. The consultant said that he would place an order and the handset would be available for collection on 02/04. I returned to the store on 03/04. Still no ...
My name is Kenneth Skweit, i recently lost my phone and on Saturday i bought a new phone from MTN in Protea Glen Mall. I requested my former Vodacom number and they told me i must come during weekdays because they do not do "porting" over the weekend. Since Monday they being sending me ...
MTN introduced a 200MB cap on 1 March 2013 on a "fair usage policy". However I paid R59 for my "blackberry absolute " this month, and my service has not being activated yet - 4 days have elapsed. Last month, when I did have the service, my 200MB dwindled without even using my ...
I bouhgt a blackberry last year April 2012, the phone was in for repairs 4 time in the year the last time we had the phone only for a day and it went in for the fourth repair which they want to charge me R1500, the charrge port was loose when we received in back and we took it back with in two ...
I am disgusted with MTN's service. I have been a client of MTN for 6 years and I can't believe that I receive such poor, impersonal and incompetent service from MTN. I repeatedly sent through company letterheads, ID docs, etc. in order to change the date on my debit order. I get NO FEEDBACK and ...