I have been trying for 10 days to speak to a consultant in connection with a network problem. I have left 4 complaints on their web site, but still no response. The help line does not work. ...
My mother upgraded her handset on the 1st of April. All contractual conditions remained the same - international roaming etc. However my mother is unable to sms internationally. I am able to sms the same number internationally and have the same contractual conditions. After visiting the Cape Gate ...
About a week ago I phoned MTN to find out about my upgrade, I spoke to Lebogang who informed that that at that moment they only had the phone I was looking for in black, unfortunately my daughter wanted it in white. I though I will phone some branches and find out about it as well with no luck. ...
After logging a call through the Mtn call centre on two consecutive months about an incorrect monthly charge on a new contract, Ihave had no response from Mtn. I followed this up with a visit to the branch on Sunday 14 April 2013 and, to date, I have still had no response, feedback or resolution to ...
Below is my contact over the last few weeks with MTN regarding a bill of R1580 that they withdrew from my account, in excess of my contract, last month. This amount was unlawfully debited by a third party and MTN as can be noted, took no responsibility in either assisting or providing the ...
I recently upgraded my phone on the 1st of April 2013 to a tablet Samsung GT-P3100. I did the routine check on the physical defects on the tablet and it was working fine. It later came to light when I wanted to load stuff on the tablet that I checked the storage internal that revealed that it was a ...