I got the phone contract with Mtn on december it gave me a problem within that december I handed the phone for repairs they couldn't repair the phone for me they said it was liquid damaged I faught with them because the phone was not liquid damaged, they sent it back to the repairs department it ...
Good day i haven't get any response from MTN disappointed i don't know where to escalate the matter please advise? Disappointed customer Thulisile ...
1.I UPGRADED MY PHONE AT MTN SHOP CLOSE TO FISH AND CHIPS WESTGATE CENTRE I WAS TOLD THE PHONE IS 409 BUT THE THE BILLING IS 468. 2.AFTER UPGRADING THEY STILL DEBTING THE AMOUNT FOR THE OLD PHONE AND ACCUMULATING THE EXPENSE FOR THE NEW UPGRADE.THEY DID NOT SWITCH OFF THE OLD DEBT ORDER BECAUSE ...
I have been trying for over 4 months now for them to fix my account and still no joy. I have a mtn50 top up with bis which is R108.00 per month, all of a sudden they charge me R264.03 in Oct 2012 I call they said they would reverse the debit now in Jan 2013 I get debited a further R436.31 and every ...
Dear MTN, My data bundle was removed and I was charged etremely high data charges, which made me incur a cost of R60 airtime in less than a day. That was for data usage of less than 30MB. This means that without a data bundle you are charging about R2MB, which is equals to roughly R2048 for only 1 ...
Renewed my contract at MTN Cape Gate. When we got the phone it was faulty. Returned it to the store and was told to wait 3 days and he would be in contact with us. After 17 days we are still waiting for feedback from Juriaan who said that they need to hear from head office. My daughter has to ...