Mr. Melim sent in his phone at MTN Century City on 14th April 2013, he phoned a couple of days later to MTN to find out how far they are with his phone, it was not at the repair centre. He then contact them a couple of day later to find the phone was still not sent to the repair centre. It is now ...
Hello my name is Sicelo Masina. Last week I logged a complaint on this site on MTN for poor service on a account opened under my name. To this day I'm still waiting for the administration team of MTN to cancel my listing. I called the call centre on many occasions and I was told that instruction ...
I was in MTN waiting for help so I can pay my phone, no one was will to help, I was standing there like a hopeless stupid who doesn't know how to speak english because the only race that got a quick service were white. I'm so sick and off about staff.4 people were helping 1 client.today is my last ...
Hello, I have, for over a year, attempted to get itemised billing from MTN due to excessively high phone bills. I have attempted to phone a number of times as well as email and NOBODY can help and NOBODY can get them sent to me! This is the final straw, I will terminate all 3 of my contracts with ...
I refer to my previous report about MTN not giving our complaint any response and the response filed by MANTOA REQ 2058377. In this response MANTOA quite clearly stipulated that a person by the name of Andre' called me to arrange an appointment for today 12h00 pm. WHAT AN OUTRIGHT LIE!!! I have yet ...
After being told by a branch 2 time that I can only cancel my contract after it expires, I called the call centre today to cancel my contract. There I was told that they can only cancel it after 30 days, even if my contract has expired completely. This is exactly the type of miscommunication ...