PLEASE CAN SOMEONE FROM MTN HEAD OFFICE URGENTLY CONTACT ME REGARDING MY CASE. I AM ABSOLUTELY DISGUSTED. I posted a complaint, missed the call which was obviously off a private number, and in a message told to contact you contact centre - I refuse to do this as they do not know how to handle the ...
I have been trying for over 48hours now to have my number changed to pay as you go. This is obviously very difficult for MTN to get right as I have been told that now the technical department is faulty which is why my number has not yet been moved over completely to prepaid. I am also having ...
I have just had a call from the MTN accounts department asking me when I will be paying my over due account. I HAVE CANCELLED MY ACCOUNT IN NOVMEBER 2012 written emails got emails back from MTN and now they have the cheek to ask when I am paying my account!!! GET PEOPLE WHO KNOW WHAT THEY ARE DOING ...
I'm receiving SPAM from MTN and I did not register for this "MTN Go-play" service and it is deducting money off my account daily!!! like!!! I want this sorted out ASAP or I will cancel my service with MTN!!! ...
I cancelled my contract in January as it expired in December, i spoke to David Mapukane who said he was going to send an email to theor retensions department and they will call me the next day. they never did. i kept trying to get hold of them as they were debiting my account for something that i ...
Took my brand new cellphone for repairs. After 3 weeks use it wasnt charging anymore. Tooked it to Mtn repairs. Its a contract phone so got 2 years warranty on it. Mtn is giving very poor service compare to other service providers. They dont update or notify the customer about the status of the ...