I have been trying to migrate my data contract to an MTN Uncapped Lite, due to the high costs of data usage with my phone. I know about the throttling and I am fine with it, as I'll use it for terminal services when I am not at the office and not for downloading large amounts of data. Over the ...
MTN started billing me for a number that was not mine and now they don't want to refund me. I first have to give proof that I returned the hardware and the sim to them, but I NEVER HAD IT!!! This is ridiculous and after being a customer for 8 years I want to move over to any other network!! ...
I have requested an itemised bill in February. To date, I haven't received anything. My account, which was always very stable has more than tripled from January. Could it be that there is something that I'm not supposed to see that's billed and that's why I cant get an itemised bill??? ...
Reported the problem early Monday 22nd April by visiting the Mtn at Hyde Park, Johannesburg and also attempted to speak to a consultant through the call centre which didn't work at all. It is now Friday 25th April and still cannot make calls, nor can I receive calls. The consultant at Hyde Park ...
Good day, I've checked my bank account and noticed that a debit for my MTN Contract has to date still not gone off. My statement also advises that I am 30 days in arrears!! If my credit record is tainted and reflects a late or none payment on this account because of incorrect information from your ...
On the 6 Feb, I applied for a data contract and also wanted to cancel an existing contract as the contract ended in January 2013 and MTN failed to advise that they would be charging me standard rates. I explained to the branch manager I wanted the sim to be changed to a prepaid sim and applied for ...