MTN simply subtracted R263 from the balance on my MTN top-up contract. Ref. #6334290 I made enquiries via the 808 helpline, but I was told to go to a MTN outlet for assistance. My MTN shop could not help either and referred me to a MTN email helpline facility - My email to them was answered by a ...
Hi there So I called MTN call centre after th einternet on my laptop stopped working about three weeks ago. Sopke to someone. They said they would be sorting it out. Ever since I opened the new contract in Feb, I have never been given a call or sent my statement. Well, today I wake up to see that ...
I have 2 amounts on my 3G account relating to roaming overseas, MTN refuse to give me proper feedback, its been ongoing for 3 weeks, their attitude to customers is TOUGH luck that's our system, they have arrogant staff who refuse to go the extra mile and assist you or even get back to you, the ...
On April 15th I reported thebfact that MTN keep dropping my calls and that my data coverage doesnt work at all, they gave ne a reference number 0052827. On April 17 th I called them again and they tell me that they have 10 working days to respond. Today is day 15 and not even a call to ask what is ...
Hi, this is my last way out before I will make a case against MTN, we have handed in a faulty unit (Lumia 900) on the 3rd of January 2013 (yes - 5 month back, we also cannot believe it), this unit has been at the time still been under warranty, the unit was issued to be fixed/ repaired with what we ...
I went in to do my upgrade (which has been due since February and no one bothered to notify me about) at Clearwater Mall. They told me they did not have stock of the Galaxy S4 which I am fine with as I know it is a popular phone. I was told I would be receiving a call 2 days later as they were ...