I am very disappointed n the service i have received from both the agent Princess and her supervisor. I have been promised that the supervisor will contact me. It has been a week already and i was promised it wont even take 24hours for her to conatct me. i have been a loyal mtn subscriber but after ...
I approached the MTN store in Bonaero Park on the 21st of April so that I could upgrade my sons cellular phone. my son wanted a HTC desire which the gentleman that assisted me said there was no stock but will take my details and phone me on Wednesday 25th April. Well the 25th came and went. I then ...
I got a uncapped data bundle from mtn with very poor signal, and one I reach 3 Gig, I am promissed a equel share polacy of 256kb/s, but I have no signal at about 36 killometers from Voda world, I am in Olifantsfontein, and this has been for 2months running now, and my equel share is 2 or 3kb/s, ...
I have phoned the mtn call centre dozens of times and spent what feels like forever waiting and waiting and waiting for someone to tell me why I cannot get decent signal at my residents??? I can hardly make or receive calls never mind use the Internet!!! I have spoken to countless call centre ...
I upgraded my handset at MTN Vall mall on 1/05/13 and took a hand set that requires a micro sim card, I bought the new sim and they assured me that it would be active within 24 hours. After 48 hours I switched the phone on for the first time and it was not active yet. I phoned the contact centre ...
I have been to Springs MTN 3 times already to upgrade my cell phone contract and every time they are offline or unable to help me, they should seriously upgrade their systems because you almost stand an hour in a row waiting to be helped and when you get in front they are offline. ...