Dear MTN how do you employ someone who does not understand customer service, I went to MTN bloemfontein and recieved a waiting ticket that states the estimated time is 25 minutes, This is ridiculous, you wait more then 30 minutes to speak to a consultant, What kind of service is this. Pathetic I ...
I have two MTN contracts, I paid R600 last month at their Watermall Fall in Rustenburg. Today, I am told that ammount does not reflect. And they closed the other line, now they want me to fax the receipt. Why the should I fax that because I stood in the que for an hour and half to pay R600. Why is ...
On the 22nd May 2013, I approached MTN store central pretoria to apply for a tablet note contract. Gugu took my details, while she was capturing, the system went off and they were offline. Then she promised to capture and I will come sign in the afternoon. I went back later to find system still ...
Hi, I have just checked my tax invoice and notice I am billed for content charges. When contacting MTN customer services, they where unable to assist me with cancelling these services even though I never applied for them. Contacting Mira Networks and Dialogue Mobile (both are recorded customer ...
Ive been a loyal MTN subscriber for about 5 years now and in all that time they were able to resolve my issues. I cancelled my contract with them after it expired last year and all outstanding charges were paid to the network. Three months after this I get a statement telling me i have outstanding ...
I applied for a MTN Contract on 3/05/2013 and was told that I would be phoned back within 24-48 hours, after having no call up to date (06/05/2013) I phoned and asked about my app status. I was told that they can not see me on the system and that they would get the consultant to phone me back with ...