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Mtn
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Mtn
Worst customer service

I gave in a Blackberry 9300 in the beginning of March to MTN Bluff. I was told it will be sent to Blackberry and it will takes about 2 weeks. Two weeks go by I get no feedback so I went personally to the store and the lady said she will call Blackberry and she will call me the next day. She never ...

Mtn
Refurbished Phone!!!

In September 2012 I took a phone on contract with MTN and now in April the phone crashed, I then took my phone to my nearest MTN shop which is in greenstone shopping centre. I phoned the repair centre and they told me my phone has been dispatched back to MTN Greenstone but its a refurbished phone. ...

Mtn
MTN- 3G customer service terrible!!

MTN sold me a 3G contract under the premise that I had 100% coverage in my area, after a few days of trying I returned their 3G toggle and told them to cancel the contract as I had no coverage in my area. They then informed me that there would be cancellation fee's. I politely pointed out to them ...

Mtn
SLOW SERVICE

I went to MTN when they opened at 9am and was 4th in line. After 25 mins I still had not been seen and had to leave to attend a meeting. There was one consultant when they opened. 15 mins later another 2 arrived. They have approx 20 stations to assist with queries and market themselves as a ...

Mtn
Bill limits

Good day I went to do an upgrade on my contract on the 2nd of May 2013. I advised the guy at the dealer that I wanted the S3 on the Mychoice top up 350 and he advised that the phone is not available on that contract but only on the Anytime 350 and advised him that I will take it and then set up a ...