I was due for an upgrade on my MTN cellular contract. After waiting 10 days for the phone I wanted, a Blackberry Z10, I eventually received it and signed the contract 2013/04/23 @ 17.15pm. Used it for 5 days and was not happy with the product. I returned to the store on 2013/04/29, 6 days later. I ...
My accounts have been barred without correspondence before they have done so which is the least of my problems at the moment. Mtn now insists that I have an outstanding amount of R7000.00 on my account as they had the wrong banking details - I received statements every month from Mtn obviously ...
I've been super frustrated with MTN service therefore recently decided to port to another MNO. I've gone to MTN Sandton City and Clearwater where my reception was cold which made me believe that I am making the right decision. I was informed by Sandton City that I need to dial 808 to action my ...
In January 2013 my husband upgraded his contract and took a combo deal that consists of a Samsung galaxy pocket and a 32inch Samsung led tv we still haven't received the tv. Mtn has not held up its part in the contract and we just keep paying for a product we don't have. Each time my husband goes ...
Took out a contract phone on 27.03.2013 been paying all this time for a phone that has been taken back 3 times and still the phone is not working. We were then told to collect the phone today again from MTN and when my technician collected they asked him to send us a "please call me" so ...
I have been waiting for MTN to process my application for a contract - 7 days later, i am told that they are still planning to confirm employment and to make matters even worse, I have had to chase the sales consultant to get an update NON-STOP!! - according to him, there's nothing wrong with his ...