Hi I have laid a complaint on 18 April and to date recieved no feedback from Mtn. (See Below) I have applied for an upgrade on a Samsung Galaxy tablet, yesterday evening when the store closed thereafter. However, this was the wrong phone that was given to me because of the wrong information ...
Having been on the BIS Absolute service with a 'fair use for Opera Mini' purchased as well as a few data bundles purchased after I was informed I'd exceeded my fair use earlier last month I then went online with the browser and continued to download audiobooks and radio podcasts comencing at ...
This letter serves to plead our case and ask for help or guidance. The company cell phone contracts upgrades were done by Jonathan Ramnanun from Cell Network in August 2011. In November 2011 two of the numbers where in Namibia for some time and incurred unusual charges. In December 2011 I contacted ...
My complaint is regarding a previous complaint which is still unresolved. https:///customer-zone/give-feedback? id=1054950 Whats the point of having a dedicated person dealing with these complaints when they merely get recycled back into the channels from where they originated? So after weeks of ...
I received a letter of demand from MTN last week from their lawyers saying i need to settle an amount of 5276.55 which includes interest of 15%. the reason being i have been contacting mtn since October 2012 to change my banking details for the debit and have submitted all documents and even now ...
We called on 16/4/2013, requesting an on-site visit for a Booster installation since our Mtn signal is terrible. Ref. 0052878. Since then, we called twice again for feedback, but up to today, nobody contacted us in this regard. We have 4 contracts with Mtn and 2 Mtn pre-paid dongles for our ...