I cancelled a contract with MTN on the 9th of July 2012. On the contract one number was to be ported and the other cancelled. They acknowledged receipt of my request. reference no [#5420925]. I requested that they cancel the contract as per my original request and pay back the money they deducted ...
The 7th of April I went to apply for a migration of my sim from cellphone to data to upgrade to an i-pad. The consultant assured me it would take no longer than a week which was perfect as I was on my to Mauritius for my honeymoon. When I returned nothing was done. I applied again. After 9 more ...
On the 25 January 2013 I logged a call (ref#0048852) in an attempt to get better signal at one of my dealerships in Pretoria. Vodacom and CellC have managed to go out to site. on the 3rd February I received the last communication from MTN. After numerous attempt to make contact I have not heard a ...
Did upgrad - BB on 4 May 2013, /- 24h00 @ night. BB came on for few secs and went off. Problems setting up e-mail etc. Called the Call Centre & got through to a very rude female pretending not to hear me. She shouted I'm ending the call you must call back. I tried again, got through to Themba, ...
Hello MTN. Another week of "No data received", this app is unavailable", "DNS lookup failed", "Problem with internet connectivity", failed file downloads etc etc etc ad nauseum... Then of course there is the thinly veiled insolence in the latest communication from ...
Reference 0052735. This is the reference no. that was sent to me by MTN with the promise that the problem would be attended to within 96 working hours. We are way past the promised time unless these people work only one hour per day. ...