I ported to Vodacom in 2008 because of bad service and billing queries at Mtn that was not sorted out. I have been a happy Vodacom customer since 2008 and currently have 6 contracts with them. On the 3rd of May 2013 I started getting calls from people looking for somebody else. After numerous calls ...
I recently did a sim swop to accommodate the transition from a BlackBerry to an iPhone. This transition forced me to take a look at the amount (s) I am being billed per month: Month Transaction 21-Apr 21-Mar 21-Feb 21-Jan 21-Dec 21-Nov Packet Switched Data Calls 148.43 642.36 209.59 34.23 280.67 ...
For the past few weeks, the cellular network in the Paulshof area has been terrible. When making calls from anywhere near my flat, the people I call are always complaining that the signal is breaking up, and they are struggling to hear me. I however can hear them fine. This has only started ...
I received a letter of demand for an outstanding amount of R4881.68. I have never even received an normal bill to pay. My contract for internet usage expired, now they send me this. Please help me to sort this out. I am unemployed and do not have that kind of money to pay. I also had a debit order ...
I use MTNloaded email and for the last week I have not been receiving the SMS notification of emails. I have queried this twice with the call centre, but being hard of hearing I am not able to resolve the problem easily on the phone, but the first time I think the operator said that my email ...
I recently opened a cellphone account with MTN, I have had it for just on a month. I requested that my statements be emailed to me, I have not recieved a statement/account for this month, today my subscription got suspended as I havent paid my account! I do alot of business on my cellphone and its ...