I called the call center for MTN, with the intension of Capping my line. I was told by the call center agent, that this service is no longer avalible, as it "compramises" the customer! what B/S! as a customer of MTN, i should be able to add or remove services and I as a customer, should ...
Over the last 5 months i have been billed more than R1800 for content charges from MTN. I have sent several emails and made numerous phone calls but still MTN is ignoring me and do not attempt to sort out my issue. Aftert receiving my accounts i have phoned MTN to query what this content charges ...
I called to cancel my contract that i have had for the past 2 and half years. yes i understand that it say i must call to cancel the contract but is it not fair that mtn is supposed to send an sms or e-mail to remind customers that their contracts have ended and whether they would like to cancel or ...
Good day On the 4th April I discovered I was billed for an upgrade I called Cresta MTN about, however when I called it was simply an enquiry on the new Blackberry 10 and the next I called and said I was not interested, I was however charged for this upgrade non the less. I called MTN SP immediately ...
You response was pathetic. Please explain why the call was not on the phone log. Please supply the number the call was made to ...
I am so tired of being constantly harassed by call centre agents advertising and trying to push their products on me. Please take me off your list I dont want to be a victim of your sales tactics anymore. These agents phone me about once a week at the most awkward times and will not take no for an ...