Good Day I am currently a contract holder at MTN, my contract is due for an upgrade, therefore I decided to call the call centre to upgrade to be told I can't go from voice to data, and that's fair enough, the agent I spoke too had no idea what I was saying as I asked can I than apply for an ...
I openened a Data Account (0730913970) at our MTN offices. I requested a Split Billing account and supplied all nessecary documentation. I received the first invoice (Invoice E22118744) dated 13/04/13. It was not split billing and I was promised Back Payment of the R150.00 - this never happened. ...
Please can you assist me. I had a corporate MTN contract and decided to close it or rather migrate to prepaid at the end of January. On the 2013/01/31 - a debit of R1 160.94 went off and I believed that concluded my contractual agreement with MTN. On the 2013/02/28 - a debit order of R853.38 went ...
On the 22nd March 2013 between 3:30/ 3:45pm I went to a walk-in - MTN branch at No 5 Simmonds to collect my phone as I had already completed all the necessary documentation the day before. As I approached the branch they were about closing but they opened the store for me and handed me the phone. ...
I have never had such bad service and respose as I have had with mtn. I had a fault with my phone which I took in to the Fourways mall branch, from there is was sent to have a warranty check which I was told would take 10 to 14 working days. After a month of not hearing anything from mtn I went ...
I contacted MTN by e mail almost 2 weeks ago and received a reply acknowledging my communication and that I would hear from someone shortly... guess what not a murmur from anyone at MTN I am on pre paid and spend R500 - R700 per month and have serious problems with 3G coverage and roaming. I have ...