In January this year I had to email mtn as you need to email queries & given the will get back to you in 48hrs. Nothing. On 29th April, I called & enquired what my balance on account is & was told to email. I explained I did, but had to email. I started off with a balance of R2702.91 in ...
I have upgraded my contract on 1942013 and was told the TV that's included in the deal will be delivered with 7 working days. It's been almost a month now and no TV. I have to constantly make calls to the MTN Store in Knowels Center Pinetown for an update. this its totally unprofessional!!! ...
Dit sal waardeer word indien MTN Hoofkantoor 'n hulle kant van die storie bring. Op Saterdag 4 Mei moes ek na bg. MTN om op te gradeer nadat ek na weke se gesukkel en talle besoeke die vorige opgradering gekanselleer gekry het weens ontevredenheid met die nuttelose en ingewikkelde Nokiafoon wat aan ...
I received my REFURBISHED phone on saturday 11/5/2013 from MTN greenstone and I only started using the phone yesterday 13/5/2013 as I had left the battery at work. I put in my contract sim card and the phone refuses to work I then phoned the MTN Contract Contact Centre and they transferred me to ...
On the 6th of May I wanted to add a tablet to my existing MTN account. I have been to the shop 5 times up to now and my papers have not been sent to MTN for approval (14 May). Not once did they let me know what is going on. Only when I go to the shop or phone them will they tell me what the status ...
Firstly, I don't know what is going on with the mtn call centre. I dont know if they just don't feel like working. I have been trying since Monday 13/5/2013 to get through to them. The first time i was holding for 16 min and 21 seconds. Then I tried phoning them again at 18:30 and was on hold for ...