Upgraded contract on the 16 april 2013 took more than 70 mins, wrong package supplied, billed for BIS when paying for MB, didnt recieve free minutes. Went in 3 timrs after to sort the problem, still didnt come rite, spike to manager, she got back with regarfs to BIS still fidnt recieve my free ...
I need to change some of my details but after holding on for 15 min i cancelled the call. MTN are now on par with Cell C with their call centre response. What has happened? I'm really disappointed! ...
I made an order online and i was told i will receive a response in 3 working days, its been a week and a half now and i have not had any reply from MTN, either via phone or e-mail, now am thinking of going to the other cell phone providers. ...
I went to the MTN store, close to Checkers in Centurion Mall, to find out if I could downgrade a contract. Initially there was 4 people servicing customers & the queue was out the door. Then one decided to go home, whilst there was still a queue out the door. One customer was being helped when ...
On the 20th of Dec i made phone calls to my insurance broker after i was in a car accident. these phone calls do reflect on my handset but i cant exactly send my insurance a screen grab of the phone records. as an MTN subscriber i then called MTN, was advised to activate Itemised Billing so i can ...
On 13 May 2013, at 16.45 I called the MTN customer centre to make a once off data bundle purchase. I purchased a 75mb bundle and was advised that it was processed. An hour later I had still not received the bundle and when I called back I was advised that it had been loaded but the activation had ...