This is my response from MTN after posting a complaint on the 16th April, but we are still being billed for an sms bundle that was supposed to be cancelled. MTN is useless Hello Iaanman, Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience ...
I did an upgrade in January 2013 from a Blackberry contract which was billed at R208 monthly. When the contract was upgraded (not a Blackberry contract) I am still billed R208. I was told that my new monthly fee would be R159. Since the upgrade I am still being billed R208. I've visited the store ...
Its a great feeling to be assisted by people who not only know what they are doing but also have the urge and willingness to go an extra mile in ensuring service is delivered to the customer's delight and satisfaction. A job well-done by Monica and i hope a few people can take a page from her book, ...
I WANTED TOO TAKE OUT 2 CONTRACTS WITH MTN BUT IF YOU PHONE MTN EASTRAND MALL THEY PUT THE PHONE DOWN OR THEY JUST DONT ANSWER. I PHONE 173 ASK THE GUY CAN HE GIVE ME THE NUMBER HE SAID WITH ATTITUED I MUST PHONE 200PHONED 200 THEY GAVE ME A NUMBER THAT DOESNOT WORK I WILL RATHER GO TO VODACOM AND ...
Yesterday, 13/05/2013 MTN SP blocked outgoing calls from my 65 year old mother's cell phone account. She received an sms indicating that the account was suspended due to lack of payment.. On the first of May 2013, we made an EFT payment to MTN SP with the correct details. She used to have a debit ...
I recently upgraded my cellphone contract and my new phone now uses a micro sim. As a result I paid for a sim swop on Saturday the 11th of May. It is however now the 14th of May and I am still waiting for my sim swop to be processed. It's like mtn and their staff just does not care how this is ...