Its always a pleasure speaking to Paul. He always wears a smile and is well versed with the products Please keep it up. People like you in the service industry are rare ...
MTN (Wenzile) acknowledging my mail, does not resolve the problem. Until now, another 20 days later NO ONE has contacted me YET, this after you and the Tyger Valley store took note of my unhappiness, is this how you value your customers? Back to the point: If the battery is not included under the ...
My father took out an MTN contract for me and was paying for it for a number of years. When he had passed away I made efforts to get the contract put into my name as I needed to keep the number. Every single time I called MTN I was asked for the account holder who, as I had to repeatedly explain, ...
About a month ago I posted a complaint on Hellopeter regarding my iPhone 4s that went in for repairs. MTN came back with a repair centre phone number. I gave my phone in for repair, after a month I got an SMS that the phone is ready. When I got there they send the phone back due to a problem with ...
On 30 April 2013 an amount of R3586.31 was deducted from my bank account for MTN internet services. On enquiry at MTN it was stated that this amount is for downloads from the internet and that they will send me a detailed statement with all the information within 24 hours. One week later and I am ...
On Friday I applied for a contract. The phone was activated on Sunday, due to personal matters I have to cancel the contract, 1 day later today! I head over to the Secunda branch and I was told I'll have to pay in R8910.79, the phone has only been active for 1 day! I do some research and find that ...