I've logged queries on MTN Active to solve problems on my account. One of the queries was closed stating the problem had been fix while nothing was done. Now MTN has disabled my access to MTN Active. When I try to access any pages beyond the first after logging in I'm being logged off. TO MTN: ...
After a recent holiday in Mauritius I was notified that I had accumalated a phone bill of R10000, I have tried to contact Mtn on their website by filling in the query form on 2 occasions but to no avail. I asked them to supply me with a detailed invoice listing the IP adresses that I supposedly ...
I have a contract device with this network and called in recently to have the device blacklisted as it has been Told the agent the number is being used in another device but belongs to this original blackberry Mentioned at that stage there was no simcard in the device as I use one number 0837805097 ...
I would like to thank Railesh Ishwardeen at MTN for fast and efficient feedback. I need a beacon report to submit to my insurance for a claim very urgently and within seconds Railesh send the report to me. thanks Railesh for excellent service. ...
I believe MTN has the rudest and most unfriendly bunch of agents at their call center. I have been transferred from pillar to post to unfortunately end of with the UTMOST DISPLEASURE of speaking to a rude, unprofessional, insolent agent called Bongani Nene, who ended up not even being to help me ...
I upgraded my contract from an advertisement on Mtn Direct website. I chose a Phone and premium I could afford. An ammount of R700.00 was deducted from my account without my knowledge or permission. After phoning numerous times I was told it is a handset charge?!! The package was advertised free ...