Hi, I currently subscribe to a ata bundle of 1 GB on my phone. I am getting billed seperately and excessively also for "Packet Switched Data". This is so silly when i subscribe to a data bundle but get charged out of the bundle for using the internet. Unbelievably bad service and response ...
I have several contracts with MTN, in April one of the contracts expired and I phoned into MTN 808 to cancel the contract. The lady asked if I don't want to switch the nr to "pay as you go", and promised to e-mail me the confirming contract and documents. I said that would be fine, but in ...
I concluded my contract upgrade on about 7 and 8 may 2013 with an MTN Corporate sales representative. i ordered a iPhone 5 32GB white phone with the representative. we both confirmed the details of the contract and the type of phone three (3) times. the phone was delivered to my office on 14 May ...
Did an upgrade over the net on MTN web page, phone gets delivered, but then had to do a sim swap because the new phone takes a micro sim... well that was where the problems started... 4 days on and it still doesnt work after the retentions dept telling me its done its done its done... now they tell ...
I have several lines (contracts) in place with MTN, which are all incidentally TOP UP CONTRACTS (FIXED MONTHLY AMOUNT FOR THE DURATION OF THE CONTRACT IS WHAT IT STATES) I have been overcharged on my last bill run on several of my lines and was told by the billing department that it is all correct ...
Good day I requested before that I need statements on 2 of the 4 mtn account that I have - i asked the Three Rivers branch with the renewal of my contract to mail me statements and I contacted the buss department of MTN to provide me with a statement. The buss department wanted me to forward my ID ...