I renewed my contract and been sent around everywhere to get my problem sorted out. i opened this contract at the at the mtn in town and when i opened the contract i found my phone wifi stucks and the battery power lasts for two hours, within my 7days i took the phone into the canal walk mtn and ...
Good day, At 05/24/2013 (11:00 am) I gave my cellphone (according to contract) with Sim-card, but my Sim-card not work till now and say it is suspend?! I called 083173 and 0831808 but not help me to solve this issue. All of document that MTN need I sent and according to that I received my ...
I sent a previous report and on Sunday read in Rapport (26 May 2013) that Kevin Jacobson said that MTN has a "double opt in" system whereby a client has to confirm subscription twice. I never confirmed once! Veronica's reply to my first report does not make sense then. Please look into ...
I am very disappointed with this kind of customer service. Clearly I am a victim of and all I am seeking is urgent assistance in getting a new handset to conduct my business activities. First and far most I am an insurance payer and I insured my phone for these unexpected inconveniences. Black ...
I had an MTN contract for just over 4 years, I recently upgraded my contract (3rd upgrade) to a sony xperia z a month and 20 days old to be precise. The front of the phone cracked and the phone has not fell once that's the point I stressed to the MTN staff member that it had NOT fell once and think ...
Until recently, Blackberry users on the MTN Network, had virtually no accessibility to decent browsing although we paid for the BIS Service. For months on end, with MTN choking its network deliberately in a bid to control downloading. Our handsets sat on "EDGE" for months on end, giving ...